# Can’t launch ACE Studio?

## Stuck on the program startup screen <a href="#block-1af08bffde80803cac7df39212a0ed55" id="block-1af08bffde80803cac7df39212a0ed55"></a>

If you got stuck on the program startup screen like the following picture, there are a few things that tend to fix it.

1. **Restart your device:** This will clear any bad states.
2. **Check for updates of ACE Studio**
   * Open ACE Studio - Open preferences window from the main menu - Select “Update” tab and click on the <kbd>Update</kbd> button.
   * You can also download the latest version from <https://acestudio.ai/download>


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